Pricing
Why is it free? Because we’ve been exactly where you are. We know that when you’re flying solo, every penny counts. TailPro is our way of giving the UK pet community a fair shake, no contracts, no credit cards, and no hidden catches. We only grow when you do, so you only pay a standard processing fee when you get paid
TailPro
Per booking payment processing fee: 2.49% + 20p
£0.00/ Free Plan
What’s included
24/7 Smart Booking
Self-service booking slots synced with real availability
Custom Services & Add-ons
Set your own prices for services and extras
Multi-Pet Family Profiles
Manage full households and UK vaccination records
Visual Job Board
Clear view of today’s jobs and upcoming bookings
Auto-Invoicing & Card Payments
Professional digital invoices with online card payments
Pricing Tools
Set pricing rules, offers, and unavailable dates
Tags
Group customers by membership, loyalty, or premium services
Live Sales Dashboard
Real-time view of bookings and business performance
Daily Secure Backups
Automatic data protection every day
Team Access
Unlimited staff access for managing bookings and daily operations
Admin Access
Unlimited admin roles
Email Support
Standard email support
Admin-Managed Bookings*
Admins can book services for customers directly, providing better control and smoother operations.
Next-Day Payouts
TailPro Business
Per booking payment processing fee: 1.99% + 20p
£19.99 / month
What’s included
24/7 Smart Booking
Self-service booking slots synced with real availability
Custom Services & Add-ons
Set your own prices for services and extras
Multi-Pet Family Profiles
Manage full households and UK vaccination records
Visual Job Board
Clear view of today’s jobs and upcoming bookings
Auto-Invoicing & Card Payments
Professional digital invoices with online card payments
Pricing Tools
Set pricing rules, offers, and unavailable dates
Tags
Group customers by membership, loyalty, or premium services
Live Sales Dashboard
Real-time view of bookings and business performance
Daily Secure Backups
Automatic data protection every day
Team Access
Unlimited staff access for managing bookings and daily operations
Admin Access
Unlimited admin roles
Email Support
Standard email support
Admin-Managed Bookings*
Admins can book services for customers directly, providing better control and smoother operations.
Next-Day Payouts
Cash Payments Enabled*
Record cash bookings alongside card payments
Outreach Module
Send reminders, updates, and announcements
Customer Chat
Chat directly with your customers
TailPro Enterprise
Unlimited Growth, Personalised Rates
Premium support and custom transaction rates built around your business size.
What’s included
24/7 Smart Booking
Self-service booking slots synced with real availability
Custom Services & Add-ons
Set your own prices for services and extras
Multi-Pet Family Profiles
Manage full households and UK vaccination records
Visual Job Board
Clear view of today’s jobs and upcoming bookings
Auto-Invoicing & Card Payments
Professional digital invoices with online card payments
Pricing Tools
Set pricing rules, offers, and unavailable dates
Tags
Group customers by membership, loyalty, or premium services
Live Sales Dashboard
Real-time view of bookings and business performance
Daily Secure Backups
Automatic data protection every day
Team Access
Unlimited staff access for managing bookings and daily operations
Admin Access
Unlimited admin roles
Email Support
Standard email support
Admin-Managed Bookings*
Admins can book services for customers directly, providing better control and smoother operations.
Next-Day Payouts
Cash Payments Enabled*
Record cash bookings alongside card payments
Outreach Module
Send reminders, updates, and announcements
Customer Chat
Chat directly with your customers
Fully Branded App
Your logo, colours, and brand identity
Advanced customisation
Talk to us for a personalised setup and pricing.
A lot more tailored to your business needs
*Advanced customisation is available only under Enterprise.
*Cash payments are allowed up to 20%. This will only be reviewed if a business exceeds the limit.
Have Any Questions?
FAQ's
I. Getting Started (Is this right for me?)
- Is TailPro right for my petcare business?
If you run a dog walking, grooming, boarding, training, pet sitting or daycare business in the UK, TailPro is built for you. It works just as well for solo operators as it does for busy teams and multi-location businesses. - What does TailPro actually help me do?
TailPro brings your day-to-day work into one place. You can take online bookings, manage your diary, accept payments, keep pet and client records, and organise your team without juggling WhatsApp messages, spreadsheets, or paper notes. - Do I need to be good with tech to use it?
Not at all. TailPro is designed to be simple and familiar. If you’re comfortable using WhatsApp, you’ll feel at home straight away. - How quickly can I get set up?
Most pet pros are up and running in under 10 minutes. If you already have a client list, we can help you import it so you don’t have to start from scratch.
II. Pricing & Free Plan
- Is TailPro really free?
Yes. Our Essential plan is completely free, forever. There’s no monthly subscription and no setup cost. - How do payments work?
You only pay a small payment processing fee when a customer pays you online by card. - What is the payment processing fee?
We keep it simple: the more you grow, the less you pay per booking.
- TailPro Free: 2.49% + 20p
- TailPro Business: 1.99% + 20p
- TailPro Enterprise: Bespoke volume-based rates. [Talk To Us]
- Are there any hidden charges?
No. There are no hidden fees, no client-facing charges, and no surprise add-ons. Can I accept cash payments?
Yes. Paid plans allow you to record unlimited cash payments, keeping all your income in one place.Does the fee reduce on paid plans?
Yes. Paid plans come with a lower payment processing fee for online card payments.When should I consider upgrading?
Upgrade when you want to chat with pet owners in-app, share photos and updates, or manage both cash and card payments as your business grows.Is TailPro tax-deductible?
Yes. All TailPro fees are legitimate business expenses and can be claimed against your UK Self-Assessment or Corporation Tax.
III. Day-to-Day Life with TailPro
- Will I lose control of my diary?
Not at all. You’re always in control. You set your own working hours and decide whether bookings are auto-accepted or need your approval all in one tap. - Can clients book more than one pet at a time?
Yes. Pet parents can book the whole household in one go. TailPro keeps each pet’s history, medical notes, and vaccination records neatly organised. - How are vaccination and booster reminders handled?
Automatically. TailPro tracks dates and sends reminders to pet owners when boosters are due, so nothing slips through the cracks. - What happens if someone doesn’t turn up or cancels late?
You set the rules. TailPro supports upfront payments and cancellation policies, helping protect your income without awkward follow-ups. - Can I charge different prices for different pets or services?
Yes. You can set flexible pricing based on size, breed, service type, add-ons, or special requirements. - Can I add my team and manage availability?
Yes. You can add staff, manage leave, and assign work. The system only shows booking slots when your team is actually available. - Will this work while I’m out on walks or on the salon?
Absolutely. TailPro is built for life on the move and works smoothly on iPhone, Android and Tablets. - Can I see how my business is doing day to day?
Yes. Your live dashboard shows bookings, payments, and performance in real time, so you always know where you stand.
IV. Support & Setup
- How quickly can I get help if something goes wrong?
Our friendly UK-based support team is available via chat and email. We aim to resolve most questions quickly so you can get back to running your business. - Can TailPro grow with my business?
Yes. TailPro is built to scale. You can start small and add staff, locations, and features as your business expands. - Is there guidance for new users?
Yes. TailPro includes helpful walkthroughs and tooltips inside the app. You’ll get set up quickly, even if this is your first business software. - Can I upgrade or downgrade my plan easily?
Yes. Plans are flexible. You can upgrade or downgrade at any time, and all your data stays safe.
V. Security & Peace of Mind
- Who owns my data if I leave TailPro?
You do, always. Your business and client data is yours. You can export your full client list and booking history at any time—no questions asked. - Is TailPro GDPR compliant?
Absolutely. We follow UK GDPR regulations and use bank-grade security to keep your records and your clients’ privacy safe. - Are my payment details secure?
Yes. All card payments are processed securely through Worldpay, protecting both you and your clients. - Do I have to sign a long contract?
No. TailPro operates on a rolling monthly plan. You can cancel, upgrade, or downgrade whenever you like. - Is there a backup if something goes wrong?
Yes. TailPro performs daily secure backups so your data is always protected.
Discover our App's
Powerful features to simplify pet care available on the App Store and Google Play.
Explore the functionalities of our app below, and remember to find us on the App Store and Google Play for your convenience.
