All Features
TailPro is a core pet-care platform designed for businesses that handle real-world complexity: multiple services, multiple staff, multiple pets, and demanding clients.
From bookings to payments to staff accountability, everything works together in one system.
24/7 Smart Booking
Fill your schedule automatically, even while you sleep.
TailPro gives you a custom booking link that works around your availability, capacity, and service rules, so bookings come in without manual effort or late-night messages.
What this feature includes
Shareable online booking link for clients
Live availability based on your rules
Support for one-off, recurring, and multi-day bookings
Instant booking confirmations sent automatically
Why it matters
You stop reacting to bookings and start running a predictable, fully booked schedule without extra admin.
Gap-Free Scheduling
Keep your day structured, efficient, and profitable.
TailPro organises bookings into fixed time slots so your day runs smoothly without awkward gaps or wasted time between services.
What this feature includes
Fixed and configurable time slots
Gap-prevention rules between services
Service-specific duration settings
Automatic alignment of bookings
Clean, predictable daily schedules
Why it matters
Unstructured schedules waste time and energy. Gap-free scheduling helps you serve more clients without overworking staff.
Instant Response
Control bookings instantly, wherever you are.
Approve, reject, or modify bookings with a single tap on your phone or dashboard, without long message chains.
What this feature includes
Real-time booking notifications
One-tap booking actions
Quick service or time edits
Instant client notifications
Centralised booking inbox
Why it matters
Fast responses build trust and prevent lost bookings. You stay responsive without being tied to your desk.
Away Time
Protect your personal and staff time automatically.
Block out holidays, sick days, or personal time so unavailable slots never appear to clients.
What this feature includes
One-click holiday blocking
Staff-level and business-level time off
Automatic removal of affected slots
Instant availability updates
Conflict prevention
Why it matters
Accidental bookings during time off cause stress and refunds. Away Time keeps your schedule realistic and protected.
Income Protection
Reduce no-shows and secure your revenue.
Take secure online payments to protect your income from last-minute cancellations and missed appointments.
What this feature includes
Secure online payments
Deposits or full prepayment options
Integrated checkout experience
Payment status tracking
Reduced unpaid bookings
Why it matters
No-shows cost money. Income protection ensures your time is valued and your cash flow stays stable.
Breed-Specific Rates
Charge fairly based on real effort.
Customise pricing based on breed, size, or coat type to reflect the actual work involved.
What this feature includes
Breed-based pricing rules
Size or coat-type adjustments
Per-service pricing logic
Transparent pricing for clients
Flexible rate management
Why it matters
Flat pricing hurts margins. Breed-based rates ensure fairness while protecting profitability.
Sales Reports
See exactly how your business is performing.
Access clear reports that show revenue, trends, and growth without spreadsheets.
What this feature includes
Daily, weekly, and monthly reports
Revenue by service and location
Booking volume trends
Growth insights
Export-ready summaries
Why it matters
You can’t grow what you can’t see. Sales reports help you make confident, data-driven decisions.
Cash-in-Hand
Track cash and digital payments together.
Record offline payments alongside online transactions for a complete financial picture.
What this feature includes
Manual cash payment entry
Unified payment history
Clear audit trail
Accurate revenue totals
Centralised records
Why it matters
Missing cash records cause confusion. This keeps your accounts clean and complete.
The Family Pack
Make multi-pet bookings easy for clients.
Allow households to book multiple pets in one simple transaction.
What this feature includes
Multi-pet booking flow
Household profiles
Combined checkout
Shared booking notes
Faster repeat bookings
Why it matters
Convenience increases loyalty and booking value.
Private Pet Notes
Store sensitive information securely.
Keep internal medical or behavioural notes visible only to your team.
What this feature includes
Staff-only private notes
Secure pet profiles
Role-based access
Internal care records
Controlled visibility
Why it matters
Sensitive information stays protected while improving care quality.
Daily Cloud Backups
Your data, safely backed up every day.
TailPro automatically secures your data in the cloud.
What this feature includes
Daily automated backups
Secure cloud storage
Data recovery support
Business continuity protection
Why it matters
Data loss can shut a business down. Backups keep you safe.
Switching Made Easy
Move to TailPro without disruption.
We help migrate your data so nothing is lost.
What this feature includes
Client data migration
Booking history import
Assisted onboarding
Setup guidance
Smooth transition
Why it matters
You switch systems without losing customers or momentum.
Automated Outreach
Reduce no-shows automatically.
Send reminders that keep clients informed and prepared.
What this feature includes
Email reminders
In-app notifications
Booking confirmations
Custom timing rules
Reduced missed appointments
Why it matters
Consistent communication improves attendance and trust.
Digital 'Pupdates'
Keep pet parents connected.
Share photos and updates directly through the app.
What this feature includes
In-app messaging
Photo sharing
Visit updates
Client engagement tools
Professional communication
Why it matters
Transparency builds loyalty and repeat business.
Team Management
Run your team with clarity.
Manage rotas, availability, and assignments in one place.
What this feature includes
Staff profiles
Shift scheduling
Leave tracking
Booking assignments
Team visibility
Why it matters
Clear teams deliver better service.
Pro-Multi Growth
Built for multi-location businesses.
Run multiple branches from one system.
What this feature includes
Multi-location dashboards
Shared reporting
Centralised controls
Location-specific rules
Scalable setup
Why it matters
Growth doesn’t need complexity.
Service Add-ons
Increase booking value naturally.
Offer extras during checkout.
What this feature includes
Custom add-ons
Add-on pricing rules
Upsell visibility
Booking integration
Revenue growth tools
Why it matters
You earn more without extra effort.
Peak-Time Premiums
Charge more when demand is high.
Apply higher rates automatically during busy periods.
What this feature includes
Weekend pricing
Bank holiday rates
Time-based rules
Automatic application
Revenue optimisation
Why it matters
High demand should mean higher returns.
Smart Discounts
Fill quieter slots strategically.
Offer targeted discounts when needed.
What this feature includes
Time-based discounts
Custom rules
Automated application
Occupancy optimisation
Controlled pricing
Why it matters
You increase utilisation without hurting margins.
Client Handover Notes
Capture instructions upfront.
Clients add important notes during booking.
What this feature includes
Custom booking fields
Client-provided notes
Staff visibility
Reduced miscommunication
Better care accuracy
Why it matters
Clear instructions mean safer service.
Multi-Slot Booking
Book multiple dates in one go.
Clients schedule recurring services easily.
What this feature includes
Recurring bookings
Multi-date selection
Single checkout
Booking consistency
Higher commitment
Why it matters
You secure repeat business faster.
Digital Checklists
Standardise care across every visit.
Use digital checklists instead of paper.
What this feature includes
Custom checklists
Pet-specific tasks
Digital records
Staff accountability
Consistent service
Why it matters
Consistency builds trust and quality.
Smart Staff Availability
Automatically hide unavailable staff.
When staff are off, their slots disappear.
What this feature includes
Leave-based availability
Automatic slot updates
Real-time sync
Conflict prevention
Accurate booking flow
Why it matters
No more accidental overbooking or staff overload.