Secure your revenue before the
appointment starts.
Take deposits or full payment when customers book, so your time is protected and your business is less exposed to unpaid or last-minute cancelled appointments.
No credit card required · Free plan, forever · Included on every TailPro plan
The real cost of an unpaid booking
An empty slot isn't just empty. It's lost income.
When a customer books time with your business, that appointment represents valuable staff time and business capacity. If they cancel at short notice or don’t show, the slot may be difficult to fill again, while the time and resources you set aside for that booking have already been committed.
For a pet-care business, every unused appointment can mean revenue that cannot be recovered. TailPro helps you reduce this financial exposure by allowing you to collect a deposit or payment when the customer books, creating greater commitment before the appointment begins.
Protect your time, not just your calendar
A full calendar isn't enough
How it works
From booking to secured revenue
01
Choose service
The customer selects what they need
02
Select a time
From your real availability
03
Payment shown
Deposit or full prepayment, as you’ve set up
04
Pays online
Collected securely at checkout
05
Booking confirmed
Payment status recorded
06
You see the status
Know what’s paid, at a glance
Built for growing pet businesses
As your business grows, so does the cost of unpaid time
More customers, more bookings, more staff, more calendar commitments — and greater potential exposure to cancellations and unpaid bookings. Income Protection provides a structured way to introduce financial commitment into the booking process as you scale.
Administrative pain, removed
Stop asking “have you paid yet?”
Manual
Invoice sent → Wait → Send reminder
↓
Wait again → Check bank account → Update spreadsheet
↓
Send another message → Payment finally received
With TailPro
Customer books → Payment/deposit collected
↓
Payment status recorded → Booking confirmed
↓
Business sees the status
Less chasing. Less awkwardness. More visibility.
One connected workflow
From booking to payment in one flow
The advantage isn’t simply accepting online payments — it’s having the booking and payment connected in the same workflow.
Customer commitment
Get customers invested in their booking
Without payment at booking
- Customer books
- No financial commitment
- Last-minute cancellation
- Potentially lost slot
With Income Protection
- Customer books
- Deposit / payment secured
- Customer has committed financially
- Greater protection against last-minute losses
Upfront payment can encourage stronger commitment and reduce your financial exposure when bookings don’t go ahead — it doesn’t guarantee attendance.
Spend less time collecting money. More time delivering services.
Booking → Payment → Status → Record → Done.
More predictable cash flow
Know more about the revenue coming through your door
Upcoming bookings
Deposits secured
Paid in full
Outstanding
Conceptual example only — not real TailPro figures. The more clearly you can see what’s booked and financially secured, the easier it is to plan ahead.
Income protection for different pet-care businesses
Useful whichever service you run
Pet Grooming
Secure deposits where a missed slot can be difficult to refill.
Dog Walking
Reduce exposure from cancelled or missed walks.
Pet Sitting
Secure payment for scheduled visits before the service takes place.
Home Visits
Protect the value of allocated travel and appointment time.
Pet Training
Secure payment or deposits for planned sessions.
Pet Daycare
Collect payment according to your daycare booking setup.
Pet Boarding
Protect revenue associated with reserved boarding dates.
Kennels
Secure payment for future stays and reduce unpaid booking risk.
Works together
Secure more than one booking at a time
5 Dog Walks · £25 × 5 · Total £125
Multi-Slot Booking and Income Protection work together where configured — more future bookings, stronger financial commitment.
Two features, one problem
Smart Booking gets the customer on your calendar.
Income Protection helps secure it.
See 24/7 Smart Booking for how availability comes together in the first place.
Protect the money behind every hour.
Every appointment represents your time, your staff, your equipment, your travel, your operating costs and your expertise.
A missed appointment doesn’t just create an empty space in the calendar — it can create an empty space in your income.
Income Protection helps you secure financial commitment before the service begins.
Less financial uncertainty
What actually changes
Secure Deposits
Collect a deposit when the customer books.
Full Prepayment
Allow customers to pay the full amount upfront where appropriate.
Reduce Unpaid Bookings
Avoid relying entirely on post-service payment collection.
Improve Cash Flow
Bring payment closer to the booking instead of waiting until later.
Reduce Payment Chasing
See payment status within your TailPro workflow.
Protect Your Time
Reduce the financial exposure created by last-minute cancellations and no-shows.
An important reassurance
Protect your revenue without adding friction
Payment is built into the booking journey rather than requiring a separate payment conversation. The customer clearly sees the amount before confirming.
Income Protection FAQs
FAQs
Your time is valuable. Protect the revenue behind it.
Secure deposits or payments when customers book, reduce payment chasing, and get greater confidence in the revenue coming through your schedule.