TailPro Cookie Policy

Your Privacy Matters: TailPro’s Cookie Policy

Last Updated: 09-01-2026

At TailPro, your privacy matters to us. This Cookie Policy explains how TailPro (“we,” “us,” “our”) and our partners use cookies and similar technologies when you visit our website, apps, or related services (together, the “TailPro Sites”).

It outlines what cookies are, how we use them, and how you can manage your choices. By using our Sites, you consent to the use of cookies as described in this policy.

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help us:

  • Remember your login and session

  • Store your preferences, such as language or location

  • Understand how you use our site

  • Keep your experience smooth and secure

Cookies may be:

  • Session cookies – removed when you close your browser

  • Persistent cookies – remain until they expire or are deleted

  • First-party cookies – set by TailPro directly

  • Third-party cookies – set by trusted partners, such as analytics or payment providers

We may also use similar technologies like pixels or local storage to provide the same functions.

2. Why we use cookies

Cookies help us deliver the best possible TailPro experience. We use them to:

  • Keep you signed in securely

  • Remember your pet-care business preferences and saved settings

  • Analyse how people use TailPro, so we can improve navigation, speed, and performance

  • Protect against fraud and security risks

3. Types of cookies we use

a) Strictly Necessary Cookies

These cookies are essential for the website to function properly. They:

  • Enable you to log in and move between pages

  • Allow access to secure areas of the platform

  • Support core features such as bookings and account management

Without these cookies, basic services would not work.

b) Functionality and Preference Cookies

These cookies help personalise your experience by:

  • Remembering your choices, such as language, location, or saved settings

  • Storing preferences related to your pet-care operations

  • Reducing the need to re-enter information each time you visit

c) Performance and Analytics Cookies

These cookies collect information about how visitors use TailPro, such as:

  • Pages most frequently visited

  • Navigation patterns

  • Error messages and load times

They help us understand how the platform is used so we can improve performance and usability.
Example: analytics cookies such as Google Analytics.

4. Third-party cookies

Some cookies are set by third-party partners we work with, including:

  • Analytics providers to understand traffic and usage

  • Payment services to process secure transactions

  • Security tools to detect and prevent fraud

We only work with trusted providers. These third parties have their own cookie and privacy policies, which we encourage you to review.

5. How long cookies last

  • Session cookies are deleted when you close your browser

  • Persistent cookies remain on your device for a set period, unless you delete them earlier

6. Your choices

You have full control over your cookie settings.

Browser settings

You can block, delete, or manage cookies through your browser settings. The steps vary depending on your browser, such as Chrome, Safari, Firefox, or Edge.

Opt-out tools

For analytics cookies, you may be able to use browser add-ons or opt-out tools to prevent tracking.

Please note that if you disable certain cookies, some parts of TailPro may not function correctly, such as logging in or saving your preferences.

7. Email tracking technologies

Some of our emails may include tracking technologies, such as pixels, to help us understand whether messages are opened or links are clicked. This helps us improve how we communicate with you.

If you prefer not to be tracked, you can disable automatic image loading in your email client or unsubscribe from marketing emails.

8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our practices. When we do, we will update the “Last Updated” date at the top of this page. Significant changes may also be highlighted on our website.

9. Contact us

If you have any questions about cookies or privacy at TailPro, please contact us:

Email: info@tailpro.uk
Website: https://tailpro.uk

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