TailPro GDPR Compliance
How TailPro Protects Your Personal Data and Privacy
Last Updated: 09-01-2026
At TailPro (“we”, “us”, “our”), protecting your personal data and privacy is foundational to how we operate. We are committed to meeting the requirements of the General Data Protection Regulation (GDPR) and UK GDPR (Data Protection Act 2018), ensuring that your information is processed lawfully, transparently, and securely.
This page explains our approach to GDPR compliance, how we safeguard data, and the rights you have as a data subject.
1. Who We Are
TailPro is the data controller for personal data processed through our Services provided at https://tailpro.uk/.
If you have questions about how your data is handled or wish to exercise your rights, you can contact us at:
Email: info@tailpro.com
Website: https://tailpro.uk/
2. Our Commitment to GDPR Compliance
We recognise the importance of protecting personal data and privacy rights. In alignment with GDPR principles, we follow these key commitments:
Lawfulness, fairness, and transparency: We process personal data only where there is a legal basis, and we explain how and why we collect your data.
Purpose limitation: Data is collected for specific, explicit, and legitimate purposes.
Data minimisation: We collect only what is necessary for the Services we provide.
Accuracy: We ensure personal data is kept accurate and up to date.
Storage limitation: Personal data is stored only as long as required for the purposes for which it was collected.
Integrity and confidentiality: We use appropriate technical and organisational measures to safeguard personal data against unauthorized or unlawful processing and accidental loss, destruction, or damage.
3. What Personal Data We Process
TailPro collects personal data necessary for providing our Services, such as:
Account and business information
Pet care operational data (e.g., pet profiles, bookings)
Usage and technical data (device and browser information)
Billing and payment data (processed through secure third parties only)
For a full list and explanation of the personal data we collect and how it is used, see our Privacy Policy.
4. Lawful Bases for Processing
We rely on legitimate lawful bases under GDPR, which may include:
Contractual necessity: Processing data to provide and administer your account and the Services you request.
Legal obligation: To comply with applicable laws, regulatory obligations, or enforcement requests.
Consent: Where you have given clear consent for certain processing activities (e.g., marketing emails).
Legitimate interests: Such as improving our platform, ensuring security, and preventing unauthorized access.
5. Data Subject Rights
Under GDPR, you have the following rights in relation to your personal data:
Right of access: You can request copies of your personal data.
Right to rectification: You can correct inaccurate or incomplete data.
Right to erasure: You can request deletion of your personal data where permitted by law.
Right to restrict processing: You may request limits on how your data is used.
Right to data portability: You can receive your data in a commonly used format.
Right to object: You can object to certain types of data processing.
Right to withdraw consent: Where processing is based on consent, you can withdraw consent at any time.
To exercise any of these rights, please contact us at info@tailpro.com.
6. Data Security and Safeguards
We take appropriate technical and organisational measures to protect your data, including:
Encryption of data in transit and at rest
Role-based access controls
Regular security assessments and monitoring
Secure backups
These measures help ensure the confidentiality, integrity, and availability of personal data.
7. Third-Party Processors
We may share your personal data with third parties (e.g., analytics providers, payment processors) only where necessary to deliver our Services or fulfil legal obligations.
All third parties we engage with are required to provide sufficient guarantees that they will implement appropriate technical and organisational measures to protect personal data.
8. International Data Transfers
If data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as standard contractual clauses or other mechanisms recognised under GDPR.
9. Updates and Monitoring
We review and update our GDPR compliance practices regularly to reflect changes in laws, technology, and business models. Material updates to our GDPR compliance information will be published on this page.
10. Contact and Complaints
If you have questions regarding our GDPR compliance or wish to file a complaint, please contact:
Email: info@tailpro.com
Website: https://tailpro.uk/
You also have the right to lodge a complaint with the relevant supervisory authority, such as the Information Commissioner’s Office (ICO) in the UK.