The right person, the right home, every single time.
TailPro is the booking, staff-matching and visit-record system built for UK pet home-visit providers — so every visit is assigned to an available team member automatically, completed accurately, and logged with a record owners can trust.
No credit card required · Free plan, forever · Built for home-visit providers
Accurate, on-time visits
Visits are matched and scheduled precisely, so care happens exactly when it should.
The right person, every time
Automatic matching means no visit depends on someone remembering who’s free.
A record owners can trust
Every visit is logged accurately, giving families real confidence in the care provided.
Still coordinating visits by memory and text?
The problems TailPro was built to remove
Every home-visit provider hits the same admin wall covering multiple clients, staff and locations. Here’s what changes when TailPro takes it over.
Before TailPro
- Staff availability worked out manually for every visit
- Visits scattered across multiple locations with no single view
- Care instructions remembered per client, not recorded
- No reliable confirmation a visit was completed accurately or on time
- Owners checking in to make sure the right person turned up
With TailPro
- Visits matched to available staff automatically
- One schedule showing every visit, every location, every provider
- Care instructions attached to every client and pet
- Visit completion logged accurately, with time and notes
- Automated confirmation reassures owners without a phone call
Everything your home-visit business needs
One system for visits, staff, records and payments
Built around how a home-visit business actually runs — multiple staff, multiple locations, one standard of accuracy.
Problem: re-entering the same recurring visit every time
Bookings & Recurring Visits
Set up a one-off or recurring visit once, with a precise arrival window, and TailPro keeps booking it.
Outcome: Recurring care runs on schedule without repeated manual entry.
Problem: manually working out who’s free for a visit
Staff Assignment & Availability Matching
Visits are matched automatically to available, suitably qualified staff based on area and schedule.
Outcome: Nothing gets missed because no one had time to check the rota.
Problem: care instructions per client live in someone’s head
Pet & Client Records
Access details, care routines, medication and any special instructions stored on every client’s profile.
Outcome: Any staff member can deliver exactly the right care, first visit.
Problem: visit tasks relying on memory or habit
Visit Tasks & Care Instructions
A digital task list for every visit, built around that specific client’s routine and needs.
Outcome: The same standard of care, delivered the same way, by whoever is on shift.
Problem: no accurate record a visit happened as planned
Visit Notes & Proof of Care
Staff log every visit as complete with notes and a timestamp — an accurate, reliable record.
Outcome: Owners get real confidence their pet received the right care, on time.
Problem: owners checking in to confirm a visit happened
Customer Communication
Automated updates confirm each visit the moment it’s logged complete.
Outcome: Families stay informed without you managing it manually.
Problem: tracking payment across many staff and visits
Payments & Invoicing
Recurring visits invoice automatically, with card payments handled without manual reconciliation.
Outcome: Predictable income, regardless of how many staff or clients you manage.
Problem: no visibility into staff coverage or growth
Reporting & Staff Coverage
See visits completed, staff utilisation and revenue at a glance, across your whole team.
Outcome: Scale staff and coverage confidently, backed by real numbers.
See it across a single visit
How a visit moves through TailPro
From booking to an accurate, logged record — one system, start to finish.
Step 1
Book a one-off or recurring visit
A client books a visit with a precise time window — TailPro checks staff availability before confirming.
Step 2
Visit matched to available staff
TailPro assigns the visit to a qualified, available staff member automatically — no manual rota check.
Step 3
Staff complete the visit tasks
Care instructions and a task checklist are already there, so the visit is completed exactly as planned.
Step 4
Visit logged & owner confirmed
The visit is marked complete with a timestamp, and an automated update reassures the owner it happened.
Ready to stop manually matching visits to staff?
Set up your team and start assigning visits automatically in under 10 minutes.
From a home-visit provider running TailPro
Built around getting the right person to the right home
“When you have several home visits to complete in a day, forgetting one detail can cause a lot of unnecessary stress. We might have one client needing a lunchtime visit, another needing medication, and another with very specific instructions. TailPro gives us the bookings and pet information in one place, which means we can check what each visit requires before we head out rather than relying on memory or searching through messages.”
James, Owner — Home Visit Business
Our service involves visiting customers’ homes throughout the day, often with different requirements for each pet. Having the booking information and pet records together has made the visits much easier to organise.
Matching that removes the guesswork
Automatic staff matching exists because manually working out who’s free, qualified and nearby doesn’t scale past a handful of visits a day.
Built for accuracy, not just activity
Visit logging captures what was actually done and when, not just that someone showed up at some point.
Less reliance on memory and messages
Important visit details are kept with the customer’s records rather than scattered across conversations.
Coming from a rota, spreadsheet or group chat?
What changes when you switch to TailPro
A few of the concrete, day-to-day differences home-visit providers see first.
Home visits FAQ
Questions home-visit providers ask us most
Deliver home visits with confidence — every visit, every time.
Start free, set up your first recurring visit in minutes, and let TailPro match your first staff assignment today.