TailPro Features · Operations, Team & Business Control

One family. One booking.

Households with more than one pet shouldn’t have to repeat the same booking process for every animal. The Family Pack lets customers book for their whole family in one place.

No credit card required · Free plan, forever · Best for Daycare, Walking & Training

The problem with one-pet-at-a-time booking

What you actually get

Many pet-care businesses serve households with more than one pet — siblings, multi-dog families, a mix of cats and dogs. If the booking process is built around a single pet, that household repeats the same steps once for every animal.

FeatureWhat it means for you
Combined booking sessionOne trip through the booking flow covers every pet in the household
Individual pet selectionCustomers add each saved pet profile to the same session
Shared review, single checkoutOne summary, one payment, not one per pet
Individual records keptEvery pet still has its own booking, profile and history
Works across servicesBest suited to Daycare, Walking and Training, available more broadly

Booking together doesn’t mean losing track of each pet, every pet keeps its own profile, history and care information, even though the customer only had to book once.

From three bookings to one

Book for the whole family, in one go

The old way
Book for Charlie→Repeat for Teddy→Repeat for Zoe→Three separate bookings
With The Family Pack
Select service→Add Charlie, Teddy & Zoe→Review together→One checkout→All pets booked

Five simple steps

  1. 1Choose a service – selected once for the household.
  2. 2Add each pet – from the household’s saved pet profiles.
  3. 3Review together – see every pet in one summary.
  4. 4Complete checkout once – rather than paying separately for each pet.
  5. 5Bookings confirmed – each pet’s booking recorded individually.

Simpler for the customer, still organised for you, nothing about individual pet records is lost in the process.

the family pack

Where multi-pet households book most often

Best suited to these services

Pet Daycare

Households often bring more than one dog to daycare on the same day — book the whole group together.

Dog Walking

Multi-dog households can book walks for every dog in one session, rather than one booking per dog.

Pet Training

Households enrolling more than one pet can book sessions for all of them together.

Available more broadly across TailPro’s other services where a household has multiple pets and your business supports it.

Why not just book each pet separately?

A three-dog household shouldn't have to book three times

Repeating the same booking steps for every pet in a household wastes the customer’s time and creates more separate bookings for your team to track — for what is, in practice, one household visiting at once.

Faster Booking

Multi-pet households complete one booking session instead of several.

Less Repetition

Customers don’t have to re-enter the same details for every pet.

One Checkout

A single payment covers every pet included in the booking.

Individual Records Kept

Each pet’s profile and history stays separate and organised.

Better Customer Experience

A smoother process for households that would otherwise book repeatedly.

Less Booking Admin

Fewer separate bookings to track for the same household.

Part of a connected system: pairs naturally with 24/7 Smart Booking and Multi-Slot Booking for households that also want to book multiple dates at once, three connected features solving three related pieces of the same friction.

Part of one connected system

The Family Pack fits into the wider booking flow

HouseholdMultiple pet profiles→Family PackAll pets, one booking→CheckoutOne payment→Individual RecordsKept per pet→Business CalendarStays organised

Stop making multi-pet families do the work three times over

One booking flow. Every pet in the household.

The Family Pack FAQs

FAQs

The Family Pack allows households with multiple pets to book services for all of their pets in a single booking, instead of repeating the process for each one.
Multiple pets can be included together within a single booking session, based on the services and options you’ve configured for your business.
The Family Pack is designed for households with more than one pet, making it easier for them to book for their whole family in one place.
Yes. Each pet’s individual profile and booking details remain clearly recorded, even though the customer completed one combined booking.
Pricing is based on the services and pricing rules you’ve configured for your business — The Family Pack changes the booking experience, not your underlying pricing structure.
Yes, The Family Pack is part of the TailPro platform, including the Free plan, which is free forever with no credit card required. Full pricing details are available on the Pricing page, with no long-term contract required to get started.

Make booking easier for the households that need it most.

One booking flow for every pet in the family, less repetition for customers, less admin for you.