Keep every payment accounted for.
Not every customer pays online. TailPro lets you record cash and other offline payments against the right booking, keeping your payment history, revenue totals and financial records complete in one place.
No credit card required · Free plan, forever · Included on Business & Enterprise plans
The problem
Cash is still revenue. Don't let it disappear from your records.
Not every customer pays online. Some pay in cash, by bank transfer, or another offline method. When those payments are recorded separately in notebooks, spreadsheets or memory, it becomes far easier to forget a transaction, make a mistake, or lose track of what’s actually been paid.
Without a central system
- Customer pays cash
- Write it down
- Remember to update records
- Check spreadsheet later
- Reconcile with bookings
- Risk of missing something
With TailPro
- Customer pays
- Log payment against booking
- Payment recorded
- Revenue updated
- One financial record
Cash payments shouldn’t live in a notebook
Your bookings and payments belong together
When the payment is recorded against the booking, your team can see what was booked, what was paid, and how it was paid without searching through separate records.
How Cash-in-Hand works
Four simple steps
01
Complete the booking
The customer receives the service.
02
Customer pays offline
Cash or another supported offline method.
03
Record the payment
Logged against the relevant booking in TailPro.
04
Records stay updated
Part of your central payment history and reporting.
One combined view
Online + offline, together
Online payment
- Customer pays online
- Payment recorded
- Booking updated
Offline payment
- Customer pays in person
- Payment recorded in TailPro
- Booking updated
Your business: one payment history, one booking record, one financial view.
Stop rebuilding your accounts at the end of the day
Less manual reconciliation. More confidence in your numbers.
Without a centralised system, your team may need to compare the booking calendar, cash collected, bank transfers, online payments, notes and spreadsheets — creating unnecessary admin. With Cash-in-Hand, offline payments are recorded directly against the relevant booking, keeping payment history and revenue records aligned.
Bookings
Online payments
Offline payments
Business revenue
Conceptual example only — not real TailPro figures.
Less manual reconciliation. More confidence in your numbers.
Without a centralised system, your team may need to compare the booking calendar, cash collected, bank transfers, online payments, notes and spreadsheets.
That creates unnecessary admin.
Cash-in-Hand keeps payment history and revenue records aligned.
Cash-in-Hand for different pet-care businesses
Useful whichever service you run
Pet Grooming
Record in-person payment directly against the grooming booking.
Dog Walking
Keep offline payments for individual or recurring walks connected to the booking.
Pet Sitting
Record payments for completed visits without a separate manual list.
Home Visits
Keep offline payments connected to the visit and customer record.
Pet Training
Record session payments alongside the booking.
Pet Daycare
Track in-person payments against daycare bookings.
Pet Boarding
Keep payments visible alongside the relevant reservation.
Kennels
Record offline payments while keeping booking and financial information together.
From payment protection to payment tracking
Cash-in-Hand + Income Protection
Income Protection helps secure payment at booking. Cash-in-Hand helps record offline payments when customers pay outside the online checkout.
Payments, connected
Keep payments connected to the booking
You shouldn’t have to search for the payment separately from the booking it belongs to.
Cash is just another way your customers pay
The payment method may change. Your records shouldn’t have to.
Replace scattered payment records
Before vs TailPro
Without TailPro
- Customer pays cash
- Write it in notebook
- Remember to update spreadsheet
- Check booking calendar
- Reconcile later
- Risk of missing transaction
With TailPro
- Customer pays cash
- Open booking
- Record payment
- Payment history updated
- Revenue record updated
- Done
Less admin. Fewer mistakes.
What actually changes
One Payment History
Keep online and offline transactions together.
Accurate Revenue Records
Include recorded offline payments in your financial overview.
Booking-Level Payment Records
Connect payments to the relevant booking.
Clear Audit Trail
Maintain a clearer record of payment activity.
Easier Reconciliation
Reduce the need to compare separate payment records.
Better Financial Visibility
Understand the full picture of what your business has received.
Don’t treat cash as an exception
Cash is just another way your customers pay
One business. One booking history. One financial view.
Built for real pet-care businesses
Run your business your way. Keep the records organised.
Not every customer wants to pay online. That’s okay. TailPro doesn’t require every payment to happen digitally for your financial records to stay organised — when customers pay offline, your team can record the payment in TailPro and keep it connected to the booking.
Flexible for your customers. Organised for your business.
Connected to the TailPro platform
Cash-in-Hand isn't a standalone cash ledger
Works alongside Income Protection, Smart Booking and Multi-Slot Booking as part of one connected platform.
Cash-in-Hand FAQs
FAQs
Every payment counts. Keep every one on record.
Record offline payments against bookings, keep your revenue records complete, and spend less time piecing together payment information.