A regular client needs to swap Wednesday’s walk. One of your walkers is on holiday. Another owner is asking whether last week’s invoice includes the extra Friday booking.
The right dog walking software should make those everyday jobs easier to manage, with bookings, walkers, pet details and payments kept together.
For UK businesses, TailPro, My Pet Walker and NarpsUK are three options worth comparing. The right choice depends on how your walking round operates, how many people need access and how your customers pay.
This guide explains what to check, what the published prices include and how to test a system before moving your business across.
Published by TailPro. This is a comparison of selected providers’ published information, checked on 1 October 2026, rather than an independent hands-on review or an exhaustive market ranking. Prices and features can change.
Which dog walking software should you shortlist?
| Software | Worth considering if… | Published subscription price | What to check |
|---|---|---|---|
| TailPro | You want recurring bookings, staff coordination and payments together, with an option to start without a monthly subscription. | Free plan: £0. Business: £19.99 a month. Enterprise: bespoke pricing. | Online transaction fees, off-app fees and the features included in each plan. |
| My Pet Walker | You want booking and payment software covering solo walks, group walks and other pet services. | Solo: £19.99 a month for one user. The published selector shows £39.99 for two users and £69.99 for four users. | Your exact team-size price, card-processing costs and your preferred payment arrangements. |
| NarpsUK | You want booking, client records and invoicing with a flat software subscription and no additional-user fees. | Software and app: £20 a month. A 14-day trial is advertised. | Whether its booking, payment and staff workflows meet your specific needs, and whether a membership package suits you. |
These are advertised subscription prices, not complete monthly cost comparisons. Confirm applicable VAT, payment charges and any optional costs with each provider.
Sources: TailPro pricing, My Pet Walker and NarpsUK software.
A useful starting point: shortlist two systems, then try the same week of bookings in both. You will learn more from changing a recurring walk and arranging holiday cover than from comparing long feature lists.
Explore TailPro for dog walking businesses
What should dog walking software actually help you do?
Keep regular walks organised when plans change
A client who books every Monday, Wednesday and Friday should not create three new administrative jobs every week.
Look for recurring bookings, then check how the system handles exceptions. Can you change one Wednesday without changing every future Wednesday? Is it clear which bookings remain in place?
Try this: set up a regular weekly booking, then move one walk to another day. Check the calendar, staff assignment and customer-facing information afterwards.
Give each walker the information they need
A name and an address rarely tell the whole story. Your team may also need access instructions, emergency contacts and notes about the dog’s behaviour or care.
Those details become particularly important when someone covers an unfamiliar round.
Try this: assign a booking to another walker. Check what that person can see and whether their access is appropriate for their role.
Make staff availability part of booking decisions
A gap in the diary does not necessarily mean you have someone available to deliver the walk.
Ask how the system handles working hours, leave and existing commitments. Check what happens to confirmed bookings when availability changes, as well as whether new bookings are restricted.
Try this: mark a walker unavailable and review the effect on their schedule.
Keep payments connected to the work
At the end of the week, you should be able to understand what was booked, what was invoiced and what remains unpaid.
Check recurring invoices, additional walks, cancellations and the payment methods your customers actually use.
Try this: add an extra walk to a regular customer’s week and check that the resulting charge is easy to understand.
Work sensibly on a phone
You may set up your services at a desk, but your team will use the system between collections and walks.
Check how quickly a walker can find their next booking, read the relevant notes and record completion. If working without a mobile signal is essential, ask the provider to demonstrate exactly what remains available offline.
When is TailPro a good fit?
TailPro is worth considering when the administrative work around your walks has become difficult to keep together.
Perhaps regular bookings live in a spreadsheet, changes arrive through WhatsApp, staff cover is arranged by text and invoices are prepared separately. Each part may work reasonably well, but keeping them consistent takes your time.
TailPro’s dog walking tools bring together:
Recurring and one-off walks.
Walker assignments and availability.
Client and pet records, including access and care instructions.
Daily schedules with times and addresses.
Completion updates for owners.
Invoicing and card payments.
That gives you a place to manage the work from booking through to completion and payment.
For example, imagine you manage two walkers, several regular weekly clients and occasional home visits. You need to see who is working, which visits belong to each person and what information they need. TailPro is designed to connect those operational details.
Your evaluation should answer one question: does it make your actual working week easier to run?
Create your TailPro account
No credit card required to start. Usage fees and plan limits apply.
What does TailPro cost?
TailPro offers a plan without a monthly software subscription, alongside paid plans with additional functionality and different rates.
| Published charge or allowance | TailPro Free | TailPro Business |
|---|---|---|
| Monthly software subscription | £0 | £19.99 |
| Online transaction fee | 2.49% + 20p | 1.99% + 20p |
| Listed off-app fee | 2.4% | 1% |
| Team allowance | Up to 3 staff and 2 admin roles | Unlimited staff and admin roles |
| Cash recording and in-app customer chat | Not included in the published Free-plan offering | Included |
Enterprise offers bespoke pricing and additional options such as a branded app.
The pricing page also lists off-app bookings through admin booking. If you take bookings or payments outside the customer’s online booking journey, ask the team to explain which charges apply to your exact workflow.
See the current plans and pricing.
Compare the full cost, not just the subscription
For any provider, add together:
Monthly subscription + online payment fees + applicable offline or off-app charges + additional-user or optional-feature costs.
Then consider the administrative work it could remove.
Here is an illustrative TailPro calculation using the published online rates:
| Example: £3,000 collected through 100 online transactions in a month | Free | Business |
|---|---|---|
| Percentage fee | £74.70 | £59.70 |
| 100 transaction charges at 20p | £20.00 | £20.00 |
| Subscription | £0 | £19.99 |
| Calculated total | £94.70 | £99.69 |
This example assumes all £3,000 is collected online. It excludes off-app activity and any tax or additional charges applicable to your circumstances.
On these assumptions, Free is £4.99 cheaper. Business may still suit you if you need its additional staff access, cash recording or customer chat.
The number of transactions matters too. One hundred separate payments incur more fixed transaction charges than twenty payments collecting the same total amount.
When should you look closely at another option?
A credible comparison should leave room for a different answer.
My Pet Walker advertises cash and bank-transfer arrangements without transaction fees for those payment methods. If most of your customers pay that way, compare its total cost with TailPro’s applicable off-app charges. Confirm the full terms for your business.
NarpsUK’s £20 monthly software subscription carries no additional-user fees. That makes it worth evaluating if a predictable subscription across your team is a priority. Test the workflows you need before deciding on price alone.
If your main requirement is live GPS tracking, automatic route optimisation or working offline, make those requirements explicit during demonstrations. A daily schedule, a completion update and a live GPS trail are different capabilities.
Test TailPro with one familiar walking round
You do not need to move every client before deciding whether the software suits you.
Start with a small evaluation using sample records:
Add your usual walking service. Use your own duration and price.
Create a sample customer and dog. Include the kind of care instructions your team normally needs, without using real access codes.
Set up a recurring walk. Choose a pattern that reflects your regular work.
Review the walker’s schedule. Check the assignment and the information available to them.
Try an ordinary change. Move a booking, review the resulting schedule and check the invoice workflow before collecting any live payment.
You should finish with a clear view of whether the booking process makes sense for your business.
Once you are comfortable, choose a suitable client to introduce to the booking process. That is a more useful next step than creating a test record and leaving the account untouched.
See how your next walking week could work in TailPro.
Start with TailPro · Ask for a demonstration
Already using another system?
Start by identifying what you need to bring across: client details, pet records, upcoming bookings and any history you rely on.
TailPro offers migration and setup assistance. Tell the team which system or spreadsheets you currently use so you can agree what can be transferred and how to check it before making the move.
A sensible transition includes reviewing imported records, checking future bookings and showing staff how their daily work will be organised.
Frequently asked questions
What is the best dog walking software for a small UK business?
Choose according to your booking pattern, team size and payment methods. TailPro is an option if you want connected booking and staff tools with no monthly subscription on its Free plan. Compare its usage charges with the full cost of alternatives before deciding.
Is TailPro completely free?
TailPro Free has no monthly software subscription. Online transaction fees and listed off-app fees apply. Check the pricing page for current rates and plan allowances.
Can TailPro handle regular weekly walks?
Yes. TailPro’s dog walking tools support recurring bookings, alongside one-off walks. During your evaluation, check how the setup handles the changes your customers commonly request.
Can I use TailPro if I also offer pet sitting or daycare?
TailPro covers several pet-care services, including walking, sitting, home visits and daycare. Check the requirements of each service when setting up your account.
Do I need GPS tracking to use dog walking software?
No. Booking, invoicing and staff coordination can be useful without live GPS. If route evidence or live tracking is essential to your service, verify that functionality separately before choosing a provider.
Spend less of your evening organising tomorrow’s walks
Your regular bookings, walker assignments, pet notes and invoices should be easier to keep track of as your business grows.
Start with one service and one sample recurring booking. See whether TailPro gives you the clarity you need, then take the next step with confidence.
No credit card required to start. No monthly subscription on TailPro Free. Transaction and off-app fees apply.
Prefer to talk through your business first? Book a demonstration.
