Cancel Customer Bookings Quickly

This video shows how an admin can cancel a customer booking in TailPro when a customer requests cancellation.

The video begins on the TailPro app interface, where the user opens the All Bookings section from the bottom navigation menu. This takes them to a complete list of bookings across different statuses, such as confirmed, pending, and completed.

From here, the video shows how to locate the booking that needs to be cancelled. The user can either scroll through the list manually or use the date filter to narrow down bookings and find the correct one more quickly. This is particularly useful when managing a large number of bookings.

Once the correct booking is found, the user selects it to begin the cancellation process. The system then displays a confirmation prompt to ensure the cancellation is intentional and to help prevent accidental changes.

After confirming, the booking is cancelled immediately.

Overall, the video demonstrates a simple admin workflow for finding a customer booking and cancelling it efficiently from the bookings list.