Create and Configure Services with Precision
Set up services with flexible booking, pricing, and capacity controls in just a few steps
How to Create a Service in TailPro
This video provides a complete walkthrough of creating a new service in TailPro, guiding admins through every configuration step from start to finish.
It begins on the dashboard, where the admin taps the settings icon and navigates to “Manage Services and Time Slots.” Inside the services section, the admin selects “Show All” to view existing services, then taps the plus button to open the create service form.
At the top of the form, the admin can optionally upload an image or logo for the service. They then enter a clear service name and a short description explaining what the service includes.
Next, the booking method is configured. The admin can choose between fixed time slots or a flexible option. Fixed slots require setting a duration and buffer time between bookings, while flexible booking allows customers to select broader time windows such as morning or full-day.
The video then covers completion and permission settings. The admin defines the earliest completion time and specifies who is allowed to mark the service as complete, ensuring flexibility in staff operations.
Pricing is set by entering total charges based on the number of pets per booking. Any available add-ons can also be attached to the service at this stage.
Capacity settings are then configured, including maximum capacity per session and per staff member. The admin can also set auto-approval thresholds for bookings and allow limited overbooking if needed.
The video continues with pet eligibility and restrictions. The admin can limit the service to specific breeds, apply tags for targeted customer groups, and define age restrictions for pets.
Booking limits and availability settings are then defined. This includes setting how far in advance customers can book, toggling the service’s visibility, and specifying the active date range.
Cancellation and notification settings follow. The admin sets a cancellation window, adds a message, and defines any applicable cancellation fees. Notification preferences can also be configured to send updates per booking or per day.
Finally, staff assignment and navigation settings are reviewed. The admin can enable mixed service assignments and ensure navigation is available for staff through map integration.
Before saving, the admin reviews all required fields marked with indicators. Once everything is completed, they tap save, making the service live and available for customer bookings.
Overall, the video demonstrates how to fully configure a service, ensuring it is properly structured, visible to the right customers, and ready for smooth booking and staff assignment.